How can we help?
Answers to common questions, plus a direct line to the Bearwater Outdoor team.
Shipping
Free shipping across the U.S. Most orders arrive within 3 to 7 business days.
Returns & exchanges
Not the right fit? Return unused gear within 30 days for a refund.
Refund policy →Frequently asked questions
Still need help?
Didn't find what you were looking for? Send us a message and the Bearwater Outdoor team will get back to you, usually within one business day.
Customer service hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday and Sunday: Closed
(All times are based on Central Standard Time, CST)